Monthly Archives: February 2011

First Reference Talks Blog:

Call for a national accessibility action plan to meet obligations to people with disabilities Author: Suzanne Cohen Share Posted on Wednesday, February 23rd, 2011 at 9:15 am For years I have followed the work of advocacy groups in order to … Continue reading

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Accessible electronic information and communications: small steps with a big outcome

Accessible electronic information and Author: Suzanne Cohen Share Posted on Wednesday, November 24th, 2010 at 9:30 am There are some simple ways that organizations and content-creators can alter our daily habits so that people with a variety of disabilities who … Continue reading

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AODA accessibility standards for customer service – Training decisions

Author: Suzanne Cohen Share Posted on Wednesday, January 26th, 2011 at 9:15 am Image: http://www.foviance.com Organizations in Ontario with one or more employees must train staff, volunteers and third parties who deal with the public on your behalf on how … Continue reading

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